Privacy Policy

Last Updated: August 21, 2026

This Privacy Policy describes how StyledByChenna (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, purchase a subscription, or otherwise communicate with us through styledbychenna.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, services, technology, or legal or regulatory requirements. We will post the revised Privacy Policy on the Site and update the “Last Updated” date when changes are made.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide and personalize the Services, process subscription payments, maintain your account, comply with applicable legal obligations, enforce our terms and policies, and protect or defend the Services, our rights, and our users.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

Information We Collect Directly From You

Information that you directly submit to us through our Services may include:

• Basic contact details, including your name, email address, phone number, and other information you choose to provide.
• Account information, including your username, password, and account-related information.
• Subscription information, including the subscription plan you select, subscription status, billing information, and payment-related information.
• Style and preference information, including information you provide through our styling quiz or other questionnaires that helps us personalize your monthly outfit recommendations.
• Customer support information, including information you choose to include when communicating with us.

We collect style and preference information solely for the purpose of providing and personalizing your StyledByChenna styling experience.

Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using certain features of the Services or receiving personalized styling recommendations.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and account, including your device information, browser type, IP address, network connection information, pages visited, and other information regarding your interaction with the Services.

Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect or process information on our behalf, such as:

• Providers that support our website and Services, including WordPress and third-party plugins or service providers integrated with our website.
• Payment processors that process subscription payments and may collect payment information such as your name, billing information, email address, and payment card information.
• Analytics, advertising, email, customer support, and other technology providers that help us operate and improve our Services.
• Other third parties when you choose to interact with their services through links or integrations on our Site.

Payment information is generally processed by our third-party payment processor. StyledByChenna does not need to directly store your full payment card information in order to process your subscription.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the privacy practices or policies of third parties that operate independently from StyledByChenna.

How We Use Your Personal Information

We may use your personal information for the following purposes:

• Providing and Personalizing Services. We use your information to provide your StyledByChenna subscription, create personalized outfit recommendations based on your style preferences, provide access to your styling portal, and provide direct shopping links associated with your recommendations.
• Processing Payments and Managing Subscriptions. We use your information to process subscription payments, manage your account, administer recurring billing, and communicate with you about your subscription.
• Communicating With You. We may use your information to provide customer support, respond to inquiries, and send important account or service-related communications.
• Marketing and Advertising. Where permitted by law, we may use your information to send marketing or promotional communications and to help us provide relevant advertising.
• Improving Our Services. We may use information about how customers interact with our Site and Services to improve our website, styling experience, content, and customer experience.
• Security and Fraud Prevention. We may use your information to detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect our Services.
• Legal and Compliance Purposes. We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests and to enforce our policies and agreements.

Cookies

Like many websites, we use Cookies and similar technologies on our Site. Cookies may help us remember your preferences, maintain functionality, analyze website traffic, improve our Services, and understand how visitors interact with our Site.

Third-party services and plugins used on our WordPress website may also use cookies or similar technologies in accordance with their own privacy policies.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may affect your experience and may cause certain features of the Services to function incorrectly or become unavailable.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy. These circumstances may include:

• Vendors and service providers who perform services on our behalf, such as website hosting, payment processing, analytics, email communications, customer support, cloud storage, and technology services.
• Business and marketing partners that help us operate, promote, or improve our Services.
• Third parties when you direct, request, or consent to the disclosure of certain information.
• Our affiliates or other entities within our corporate structure, where applicable.
• In connection with a business transaction such as a merger, acquisition, sale of assets, financing, or bankruptcy.
• When necessary to comply with applicable laws, legal processes, subpoenas, court orders, or governmental requests.
• When necessary to enforce our terms, protect our rights, prevent fraud, or protect the safety of our users or others.

We do not sell your personal information for monetary consideration.

User-Generated Content

The Services may allow you to submit reviews, testimonials, comments, or other user-generated content. If you choose to submit content to a public area of the Services, that content may be publicly accessible.

We cannot control who may access information that you voluntarily make publicly available. Please use caution when deciding what personal information to include in publicly accessible content.

Third-Party Websites and Links

Our Site may contain links to websites, retailers, shopping platforms, or other online services operated by third parties. These third-party websites are not controlled by StyledByChenna.

If you follow a link to a third-party website, we encourage you to review that website’s privacy policy and terms of use. We are not responsible for the privacy, security, or practices of third-party websites.

Because StyledByChenna provides direct shopping links as part of its styling Services, your interaction with third-party retailers or shopping platforms is governed by the policies and terms of those third parties.

Children’s Data

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us at the email address provided below so that we can take appropriate steps to delete the information.

Security and Retention of Your Information

Please be aware that no security measures are perfect or completely impenetrable, and we cannot guarantee the absolute security of your information.

We retain your personal information for as long as reasonably necessary to provide the Services, maintain your account, administer your subscription, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

When personal information is no longer reasonably necessary for these purposes, we may delete or anonymize it, subject to applicable legal and regulatory requirements.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• Right to Access / Know: You may have the right to request access to personal information that we hold about you.
• Right to Delete: You may have the right to request deletion of personal information we maintain about you, subject to applicable exceptions.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Data Portability: You may have the right to receive certain personal information in a portable format.
• Right to Opt Out of Certain Marketing: You may opt out of promotional emails by using the unsubscribe option included in those communications.
• Right to Restrict or Object to Processing: Depending on applicable law, you may have the right to request that we restrict or stop certain processing of your personal information.
• Right to Withdraw Consent: Where we rely on your consent to process information, you may have the right to withdraw that consent.

You may exercise applicable rights by contacting us using the contact information below. We may need to verify your identity before fulfilling certain requests.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

Managing Communication Preferences

We may send promotional emails about StyledByChenna, our Services, products, or other relevant content. You may opt out of promotional emails at any time by using the unsubscribe option included in our emails.

Even if you opt out of promotional communications, we may continue to send non-promotional communications that are necessary to provide your Services, such as subscription, account, payment, or other service-related communications.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact information below. We will make reasonable efforts to address your concerns.

Depending on where you live, you may also have the right to contact your applicable data protection or privacy authority.

International Users

Your personal information may be transferred to, stored, or processed in countries other than the country in which you reside, including the United States.

When required by applicable law, we will take appropriate steps to provide adequate protection for personal information transferred internationally.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Email: contact@styledbychenna.com